Returns & Exchanges
We want you to be completely satisfied with your glow, so we offer returns on products that are unopened and in their original packaging within 30 days of purchase. Please note that for hygiene reasons, used or opened beauty products cannot be returned.
Check Eligibility
Ensure your items are unopened, unused, and still in their original Bali Body packaging to qualify for a refund.
Contact Support
Email our customer care team with your order number and reason for return to receive your Return Authorization number.
Pack and Ship
Securely pack your items and send them back to our warehouse using a trackable shipping service of your choice.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing