Frequently Asked Questions
Everything you need to know about your Bali Body glow, shipping, and more.
Are Bali Body products vegan and cruelty-free?
Yes, we are proud to be 100% cruelty-free. The majority of our range is also vegan-friendly, with the exception of a few products that contain beeswax. Please check the individual product descriptions for full ingredient lists.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days depending on your location. All orders are processed within 24 hours of being placed.
Can I use the Tanning Oils if I have fair skin?
Absolutely. We recommend our Natural Tanning Oil for fair skin types as it contains SPF6. However, we always suggest applying a higher SPF sunscreen underneath our tanning oils to ensure your skin is protected while you glow.
What is your return policy?
Due to hygiene reasons and the nature of cosmetic products, we can only accept returns for items that are unopened, unused, and in their original packaging within 30 days of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for select regions.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.